Friday, 27 September 2013

Patisserie De Vermont, Rue de Vermont 3, 1202 Geneve, Switzerland

I've said it before and I'll say it again: Geneva is boring. The downtown is full of boring shops selling expensive watches, perfumes and clothes and there's an air of boredom everywhere. It even filters down to the city's caffs.
Look at the top of the shot (middle). You can see the staff member's foot. 

Take the Patisserie De Vermont: it lacked something. Actually, it lacked plenty of things, like customers for a start, but, like the bigger city in which it resides, it lacks character, personality, humour, everything. People say the Germans are a bit humorless, but they are not as bad as the Swiss. There's an air of misery, a hint of some kind of apathy. I can't put my finger on it, but the place isn't 'alive', unlike, say, Dusseldorf.

Perhaps its all the rich people hiding behind their shuttered properties, hoarding their money and trying to avoid paying hefty tax bills in their own countries. Perhaps it's got something to do with Switzerland's neutral status on the world political stage, I don't know, but if I was Obama I wouldn't come here to discuss nuclear weapons with Iran. It's the sort of the place that might make matters worse and by that I mean it's SO boring he might just say, "Oh, develop your weapons of mass destruction, I don't care, just get me out of this boring city."
The Vermont's interior. It needed more customers if the the truth be known.

As for the Vermont, well, it had round, Formica-topped tables, wood or possibly laminated floors and a servery showcasing a range of sweet and savoury pastries. Oddly, it might be licensed as I can see a bottle of Ricard and a small array of upturned glasses, although this seems common here; most of the small 'caffs' seem to be licensed, but it's understated. All this is tucked away in a corner behind the espresso machine.

There are orange walls and a huge mirror on the wall at the back through which I can see myself sitting alone at a table in the corner. I am the only customer. In fact, the only other person here is the proprietor – or the person who happens to be working here and she's not overly friendly. There's no cheery 'hello' or 'can I help you'. In fact, when I arrive, she's sitting in the opposite corner, by the mirror, reading the newspaper.

A radio is on and there is a Lindt Easter bunny wrapped in gold paper sitting on a high shelf, a reminder that we are in Switzerland, home of chocolate and expensive watches – the former making the place less boring, perhaps.
View from across the street.
I ordered tea and a sweet slice of something, I'm not sure what, but it was very tasty. The tea was served in a tall glass. Or rather the hot water was served in a tall glass and there was a sachet of Liptons tea accompanied by a sachet of sugar on a plate. Sadly, there was no milk as the Europeans simply don't understand tea. I think they turn their noses up at people who order tea, possibly because they find it difficult to serve. So difficult that they prefer to simply fill up a glass or cup with water and provide a tea bag, wrapped in paper, for the customer to throw in. As for not offering milk, well, that's simply unforgivable and I couldn't be bothered to ask as it would have meant disturbing her: she'd gone back to her seat by the mirror to continue reading her newspaper.

Not an ideal experience. It was boring, like the city and I couldn't wait to pay up and leave.

Monday, 9 September 2013

Tudor Rose Tearooms, Westerham, Kent, UK

Breakfast in Westerham, Kent and I'm not sure whether we're in a town or a village. Westerham is quite large for a village, so it's probably a town, but there's a village green, it's kind of rural around the edges and it's occasionally a little on the quirky side. This weekend, for instance, there was a 'scarecrows and soldier's festival complete with beer tents, battle re-enactments and scarecrows seemingly everywhere. The green looked like the set of The Wicker Man.

A feast fit for a king at the Tudor Rose Tearooms in Westerham, Kent, UK.
But we were here for breakfast and what better venue than the Tudor Rose Tearooms? The service was top notch, the weather was fine enough to sit outside and the food – scrambled egg on toast with beans and mushrooms, a sausage sandwich and a pot of tea – was top quality.

The Tudor Rose Tearooms is an established place. It's a kind of cross between tearooms and 'caff' and the two sides of the business blend together nicely. There's always a selection of decent cakes, the tea is very good – especially when served in bulbous teapots and, as I said earlier, the service was good too.

We arrived shortly before 8am when the place was closed, but it didn't take long before the wrought iron table and chairs were brought out front and a pleasant and friendly waitress took our order.

The bill for two was just under £13.00 (I can't remember exactly, something like £12.95) and bearing in mind the size of the meals, it was very good value for money. Check out the photographs!

The Tudor Rose Tearooms, Westerham, Kent – it's fantastic!

Saturday, 17 August 2013

Waitrose Café, Banstead – I'd rather go to Pistachios in the Park...

Don't get me wrong, I've always liked Waitrose, the quality of the food is unrivalled – although some say M&S is better (and I disagree) – but when it comes to in-store catering, perhaps they should leave it to the experts. Not that in-store catering ever really shines and today proved to be no exception.

Wandering, or rather driving, aimlessly just for a bit of fresh air, I arrived, with my wife and daughter, in Banstead, Surrey. The plan was to take a walk and then go home, but, as we passed Waitrose, we spotted a Waitrose Café, an operation mentioned before on this blog, but never experienced first hand.

This shot of Pistachios on the Park courtesy of Families Online
I wasn't impressed, especially after my recent trip to the USA where I experienced the delights of Panera Bread.

Why wasn't Banstead's Waitrose Café my cup of tea? The answer is lengthy, but simple: it was disorganised, untidy, messy and off-kilter and there were many different reasons. First, the food display looked decidedly tired. Stocks hadn't been replenished and the whole thing had the look of a half nibbled through party buffet. Then there was the person behind the counter who was simply slow and unsure of herself. There was no urgency in her delivery. Regular-sized paper cups had run out, so I decided to have a small tea, like my wife and daughter, but then the regular cups turned up. My daughter had wanted a hot chocolate, but they'd run out of the necessary ingredients.

Eventually we sorted out our order: two small teas and one regular tea plus three iced cinnamon swirls, which were fantastic and cost just £1.19 each – the whole bill was just over £6.50.

What made the experience unpleasant was the mess on the floor surrounding our chosen table: broken gingerbread men and all sorts of rubbish was in dire need of being swept up, but nobody had bothered. It was like finding a table amongst the rubble of a toddler's birthday party in a local authority leisure centre. This sort of thing matters to me and while the cinnamon swirls were great (they were the only thing on display that looked anywhere near inviting) and the tea was fine, the fact that we had to sit in what amounted to a pile of rubbish and food debris – and I had to clear the table myself before we sat down – meant that next time I visit Banstead I'll be heading for the nifty-looking caff in the park, imaginatively named Pistachios in the Park.

Saturday, 3 August 2013

Panera Bread – Boulevard of the Allies, Pittsburgh, PA 15213

Panera Bread is a chain operation, let's make no bones about that, but it's good and worthy of mention. The one I've been visiting for breakfast over the past day or two is located within the same building as my hotel, the Quality Inn.
Paper cups – showing Panera's fast food credentials.

When I first visited Panera Bread I was a little unsure whether I liked it or not. It has a fast food store formula, combined with a bit of the Starbucks methodology of a separate area where you can put skimmed or whole milk in your tea and coffee. There's a bank of cashier terminals behind which is the store's menu displayed overhead like in a McDonald's.

Panera offers up a very spacious environment and, it has to be said, a homely atmosphere. It's even got a private dining area and larger tables for those who want to conduct meetings.

What I found impressive, apart from the cheap prices – $11.30 for a Power Sandwich (ham, egg and cheese) a Bear Claw (a pastry of which I'll explain more in a second or two), a hot tea (a ginger and orange concoction that was very enjoyable) and a bottle of fresh orange juice – was that the portions were not huge. You might think that a Power Sandwich would be a huge sub overflowing with crap, but it was just under the size of a normal sandwich in the UK and, it has to be said, was so tasty I could have ordered another

The pastries were a little on the large side and I discovered what I believe to be the best pastry ever – the Bear's Claw. I don't know what's in it, but in essence it's a Danish pastry shaped like a bear's claw and it was delicious. Worth every cent at $1.79 (roughly a quid in the UK, although, in the UK it would cost the best part of £3.00, probably just under, but equating to roughly $6.00).

I had a Bear's Claw yesterday too and loved it so much I couldn't resist another one this morning. f

Panera Bread is independent from the Quality Inn and is merely sharing the same building, but that's good news for Quality Inn customers and for Quality Inn as it doesn't have to provide a restaurant.
You can't beat a Bear's Claw – I could eat another one!

The lift in the hotel has one floor marked as R. This is the Panera Bread floor from where I have just hot-footed it to my hotel room to write this post.
That's a large plate and a large Danish pastry

Panera Bread is open throughout the day and right up to around 9pm in the evening. It's good and just what the doctor ordered if you don't like those poncy hotel breakfast services where you're checked in, directed towards a table and then asked if you want tea or coffee and so on. To be honest,  I like the poncy breakfast experience, but sometimes a change is as good as a rest.

There are standalone Panera Bread units too. Check out the link by clicking here.

Friday, 2 August 2013

Addy's Restaurant, 99 St. Clair Avenue, Cleveland, Ohio, 44113 USA

A cup of tea for $1.19 in Addy's in Cleveland...nice place.
Restaurants like Addy's have largely disappeared from the high street and replaced, more often than not, with rubbishy branded operations that think they can charge a fortune and get away with it purely because they offer consistency. Yeah, right, like a consistently high price and the same old boring product wherever you are in the world. It's all a result of globalisation and it means that wherever you are in the world, there's a danger you might find a Claire's Accessories or a Starbucks or any other big brand name you might care to mention. Suddenly, the world is no longer an interesting place.

Well, as Buzz Lightyear said, 'not today!' In these troubled economic times I expect to see more restaurants like Addy's, not less of them. In the UK, in a Surrey town going by the name of Redhill, there used to be the Belfry Café. It was the sort of place where you could buy a huge brick of bread pudding and a large mug of tea for next to nothing, served by school dinner ladies. It's now an expensive Costa Coffee.

Addy's, I'm told, has been around for a long time and is part of the Cleveland furniture, so to speak. This, of course, is music to my ears and I'm starting to think that somebody would make a killing if they set up a 'cheap' restaurant like Addy's in the UK. It's all about volume in a place like this, but I'm guessing that Addy's does all right because people don't want to spend a fortune at lunch time.
Inside Addy's – note lack of tablecloths and tabletop condiments. Excellent!

I'd just had lunch in a slightly 'poncy' restaurant a few blocks away and while it was fine and I had a couple of glasses of cabernet, Addy's was where I should have been: sauce bottles on the table, no tablecloths, a laminated menu – heaven! And, most importantly, it won't break the bank.

But it's more than just price, it's the food on offer. Why is it these days that you only get to eat chopped sirloin and onions, roast beef dinner or grilled liver and onions when you visit grandma? It doesn't have to be that way. At Addy's you can get meals like these for $6.99 – wow! That's £3.50 thereabouts (the price of a cup of tea and a cookie in a UK-based Costa Coffee). Or how about shrimp in a basket for $6.99? Addy's is value personified, but sadly, I just had a cup of tea ($1.19) and had missed the earlier lunchtime bustle.

I say open more restaurants like this, even if it's goddamned chain, although chains = greed = extortionate prices, so let's just support our independent operators.

Addy's gets top marks just for being Addy's.

Arabica Coffee House, Standard Building, Cleveland, Ohio

I was determined to find some kind of independent coffee house in Cleveland, but kept getting directed to Starbucks – or rather, not directed to Starbucks, but when asked about coffee shops that was the name that was on most people's lips. Still, I managed to find the Arabica Coffee House and at first I was confused as to how to get inside.

The Arabica Coffee House is part of Cleveland's historic Standard Building, owned by the Brotherhood of Locomotive Engineers, a union of some kind and still the driving force behind this amazing building.

To reach the Arabica Coffee House you go into the Standard Building first and there it is, designed no doubt, for those working in the building. It's pretty basic, but the staff are friendly and the prices are ridiculously low when you compare it to a Costa Coffee in the UK. Put it this way, I had a white chocolate and macadamia nut cookie and a medium-sized paper cup of tea – for $2! That's about £1 in UK money. Had I ordered the same thing in a Costa, it would have set me back much more. That cookie would have been, at its cheapest, £1.75 and a pot of tea (carrying much less than my medium-sized paper cup) would have been roughly the same – that's £3.50 (or about $7).
Good value, friendly staff – Arabica Coffee House, Cleveland, Ohio.

When I told the girl serving about this she gasped with horror at the thought of paying so much for just tea and cookie.

I sat down for all of a minute when the phone rang and the girl said I'd have to go as she was getting a delivery, so I went out into the lobby of the Standard Building and watched the Ariel Castro sentencing on the television. Oddly, the whole thing had happened live across the street earlier in the day.

In Cleveland they pronounce 'Arabica' differently from the way we do in the UK. In the UK it's 'A-RAB-ica', but in Cleveland, it's 'ARA-beaker'. Strange but true.

Verdict: nice place and good value for money compared with the UK and, indeed, the Starbucks near the Cleveland Marriott, but they lost points for kicking me out when a delivery arrived.

Thursday, 25 July 2013

Sun, sea and the Lobster Pot in Felpham...what a great combination!

I haven't visited the old Lobster Pot for a while and I think the last time I was there I moaned about having to wait one hour for a sausage sarnie. Well, fair enough, but I'm never one to bear a grudge, certainly where my all-time favourite caff is concerned. And even if the larger-than-life lady is no longer around, the Lobster Pot abides, which is good news for Felpham and good news for people like me who remember the place from their childhood days – when it was called Perdido's – and who simply love the place.
This is an old photograph and I need to take a new one.

I've worked as a journalist for some time and I've spent a great deal of time writing about hotels, pubs and restaurants and once, it has to be said, I took somebody fairly senior in the foodservice industry to the Lobster Pot for lunch. Normally we'd have gone to some swanky joint with tablecloths and polished wine glasses, but instead we basked in the glory of the best caff on the South Coast. I'm going back to the days of the larger-than-life lady, of course, but I'd take business associates to the Lobster Pot today too, especially now it's open in the evenings, although I live too far away to make it practical without a hotel stay being involved.

So, anyway, here we are, talking about the Lobster Pot again and you're probably wondering why. Well, it's because I've been there again, last Sunday to be precise, on a scorching hot day. It was good, there was no long wait for food, we ordered the soup of the day, a bowl of chips and a chicken and chorizo sausage sandwich plus tea and milkshakes and the bill hovered around £21 – not bad at all!

The place was crowded with loads of people sitting outside taking in the sun, the tide was going down, revealing the wet sand and rockpools and, all-in-all it was worth another mention.

I'm no longer a foodservice journalist, but that won't stop me bringing business associates to the old Pot if the situation demands it.

To conclude, the Lobster Pot rocks. We returned for ice cream and I enjoyed another mug of tea too.